You can find the
answers to many questions on our frequently asked questions page
How long will the process take and when will I get my Linden
12 hours is the maximum you would have to
wait. Most transactions are dealt with in a few minutes. As a new
user of CrossWorlds we would have to make contact with you via
email (you must use a valid email address).
The cost of Internet fraud
doubled in 2009 to about $560 million and that is just in the USA.
CrossWorlds does not make a lot of money and we have to keep our
service as safe as we can for both ourselves and our users. There
are also other factors such as problems with the Second Life Grid
that can stop us from delivering transactions on time. If we are
unable to make contact with a user within 24 hours a full refund
I paid via PayPal
eCheck and still don't have my Linden Dollars
No... Like a real check a PayPal eCheck can take a few days for
PayPal to process. As soon as the funds are in our account the Linden
Dollars are then credited to your Second Life account. CrossWorlds
xchange takes no responsibility for the time it takes PayPal to
process an eCheck, and if you request us to have an eCheck
cancelled it may take some time for the funds to show in your
Why do you ask for my Second Life Date of Birth?
The reason we ask for your Second Life Date
of Birth is in the event of any typos in your Second Life name.
In the case where the two don't match we will contact you to
confirm your Second Life name or
refund the full amount of the order. Your Second Life Date of
Birth or rez date can be found in your profile and is the day you
signed up to Second Life.
How safe is it to use the CrossWorlds xchange web-site to buy
By using the PayPal system for all payments on our web-site, CrossWorlds xchange
is not given any of your payment
How do I know
CrossWorlds supply Risk-Free lindens?
CrossWorlds only acquires its
lindens from 100% Risk Free secure 'Linden Lab'. All the Linden
Dollars we supply are from Linden Labs and as part of the
Linden Dollar Authorized Reseller Programme
guarantee ALL our linden dollars comply with the
Dollar Authorized Reseller Terms and Conditions.
PayPal is the safe, simple, smart way to pay online. All you need
is an email address to make secure online payments using your
debit, credit card, bank account or PayPal balance.
I don't have a PayPal account, how can I
Over 150 million PayPal account holders can't be wrong. Sign up
for a PayPal account in minutes by visiting
Once you've opened a PayPal account you can start to shop at
thousands of websites worldwide.
does it cost me to use PayPal on this site?
PayPal is free to use. Any fees charged during a buy transaction on
this site by PayPal are paid by CrossWorlds xchange. If you are
selling your linden dollars via a sell transaction, fees will be
charged to you by PayPal... Please see
I do if there's a problem with my payment?
If you have any queries regarding your PAYMENT (e.g. amount
charged, funds available... etc) please
contact PayPal directly who will be happy to help.
What currencies can I pay in using PayPal?
You can pay in GBP £, EUR €, CAD $, AUD $, NZD $ or USD $ using PayPal.
Can I pay via PayPal for Linden Dollars through your call centre?
No, PayPal is an online-only payment service therefore you can
only use for online transactions.
I've forgotton my PayPal password or email address?
No problem, just visit
www.paypal.com and follow the links at the top of the
How can I contact PayPal?
Just visit the PayPal website and go to their 'contact
us' section, you can then email them or log in and call them.
If you can not find
the answer to a question you are looking for or you need our help
in any way, you can contact us by using one of the methods on our